I started The Neighbourhood Soap Company because I had questions about the products we were using every day.
I wanted soap I could trust, feel good about, and confidently use in my home. Here are some of the questions we’re asked most often.
If you don’t see what you’re looking for, feel free to reach out — we’re always happy to help.
info@neighbourhoodsoap.com
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We focus on products that are gentle, effective, and thoughtfully made for everyday use. Our formulas use plant-derived, biodegradable ingredients that clean well without unnecessary harshness. They’re handmade in small batches right here in Toronto, with the same care we’d want in our own homes.
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Our soaps are made with mild, low-irritation surfactants and are suitable for most people with sensitive or dry hands. That said, everyone’s skin is different. if you have known sensitivities, we always recommend a patch test first.
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We skip ingredients that are overly harsh on the environment, on hands and skin, or commonly associated with irritation.
Our products are made without:
Harsh sulfates (like SLS or SLES)
Parabens
PEGs
Quats
Artificial dyes
Synthetic Preservatives
We choose ingredients based on how they perform, how they feel, and how they break down after use.
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It means our core cleaning ingredients are derived from renewable plant sources, like coconut, and are designed to break down after use.
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Yes. Our products are lightly scented, using essential oils or carefully selected fragrance blends, refined for each product. Scents are designed to be fresh and subtle, not overpowering.
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Each scent is named after a Toronto street and inspired by the neighbourhoods we live in and love. Some are familiar, some a little unexpected, each with its own personality and quiet sense of humour.
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Yes. We package our products in refillable glass bottles whenever possible and keep our packaging simple. The goal is to create products you’re happy to keep around, and reuse. 1 litre refill packs are also available in our online shop.
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Yes. Our products are vegan and are not tested on animals. We also take care to source ingredients from suppliers who share these values, so cruelty-free and vegan standards apply at every stage.
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The Neighbourhood Soap Company products are available online at neighbourhoodsoap.com, with local pickup in Toronto and select retail stockists.
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All our products are made in small batches right here in the Davenport neighbourhood of Toronto.
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Absolutely. Full ingredient lists are always available on each product page. If you have a specific question about an ingredient, feel free to reach out, we’re happy to help.
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Currently, we offer $8 flat-rate shipping via Trexcity courier within Toronto only - see the map.
Please get in touch if you live outside the boundary.
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Feel free to get in touch! Email us at info@neighbourhoodsoap.com or Contact us.